WASHINGTON — Parents whose kids bought virtual gear without their knowledge on the popular Fortnite video game could soon be able to get a refund.
The Federal Trade Commission announced late last year that Epic Games would pay $520 million in penalties and refunds to settle complaints revolving around children’s privacy and its payment methods that tricked players into making unintended purchases.
Part of that $520 million consists of $245 million in customer refunds, as part of a settlement finalized in March. It's meant to cover some of the costs of unwanted V-Bucks, the game's in-game currency, or virtual items such as outfits or cartoonish purple llama loot crates.
Consumers have until Jan. 17 to submit a claim.
Epic Games also agreed to pay a $275 million fine for collecting personal information on Fortnite players under the age of 13 without informing their parents or getting their consent. It was the biggest penalty ever imposed for breaking an FTC rule.
According to the FTC, those eligible for refunds include Fortnite users charged in-game currency for items they didn’t want between January 2017 and September 2022; those whose child made charges to their credit card without their knowledge between January 2017 and November 2018; and those whose account was locked after they complained to their credit card company about wrongful charges.
Epic Games said after settling the case in December that it would implement additional safeguards to prevent unintended purchases. In an updated statement Tuesday, it referred people to the FTC’s page.
How to apply for Fortnite refund
Fortnite gamers in the U.S. who were charged for unwanted purchases can apply for a refund online at www.fortniterefund.com/file-a-claim. A parent or guardian must complete the form, if the individual is under the age of 18.
Who is eligible for the Fortnite settlement?
According to the FTC, you may apply for a refund if any of these statements are true:
- You were charged in-game currency for items you didn’t want between January 2017 and September 2022
- Your child made charges to your credit card without your knowledge between January 2017 and November 2018
- Your account was locked between January 2017 and September 2022 after you complained to your credit card company about wrongful charges
How much will I get in the Fortnite settlement?
If your claim is approved, the amount will depend on several factors, including how many people file a claim. A mailing date for payments has yet to be determined, but the FTC said it'll update the info online when that's available.